This Privacy Policy describes how AMEN HAY (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://amenhay.com (the “Website”).
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
- Company Information
Store Name: AMEN HAY
Website: https://amenhay.com
Email: support@amenhay.com
Phone: +37495590909
Location: Republic of Armenia
- Information We Collect
When you visit our Website or place an order, we may collect certain types of personal information.
Personal Information
• Full name
• Billing and shipping address
• Email address
• Phone number
Order Information
• Products purchased
• Order value and transaction details
• Order history
Technical Information
• IP address
• Browser type
• Device information
• Operating system
• Website usage data and analytics
Account Information
If you create an account on our Website, we may store your login credentials in encrypted form.
- Payment Information
Payments made on the AMEN HAY Website are processed securely through authorized third-party payment providers.
We do not store or directly process credit or debit card details on our servers.
Payment providers may support major card networks such as Visa and Mastercard as well as other secure digital payment services.
All payment transactions are encrypted using Secure Socket Layer (SSL) technology and processed through secure payment gateways to ensure the protection of sensitive financial information.
- How We Use Your Information
We use the collected information for the following purposes:
• To process and deliver customer orders
• To communicate order confirmations, updates, and support responses
• To manage customer accounts
• To improve our website, products, and services
• To detect and prevent fraudulent or unauthorized transactions
• To comply with legal and regulatory obligations
• To provide customer service and technical support
If you subscribe to marketing communications, we may occasionally send promotional emails. You may unsubscribe at any time.
- Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve your browsing experience.
Cookies help us to:
• Remember customer preferences
• Maintain shopping cart functionality
• Analyze website traffic and performance
• Improve website usability
You may disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.
- Sharing Your Information
We do not sell, trade, or rent customers’ personal information.
We may share information only with trusted third-party service providers when necessary for operating our business, including:
• Payment processing providers
• Shipping and courier companies
• Website hosting providers
• Fraud prevention and security services
• Technical support and analytics providers
These service providers are contractually obligated to protect your information and use it only for the services they provide on our behalf.
- Data Security
We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
Our Website uses encryption technologies and secure systems to safeguard sensitive information transmitted online.
Access to personal data is limited to authorized personnel who require it for business operations.
- Fraud Prevention
To protect customers and maintain the integrity of our platform, AMEN HAY reserves the right to refuse, cancel, or review orders if fraudulent, unauthorized, or suspicious activity is suspected.
Additional verification may be requested for certain transactions.
- Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
• completing customer orders
• maintaining business and accounting records
• resolving disputes
• complying with legal obligations
- Your Rights
Depending on applicable laws, you may have certain rights regarding your personal data, including:
• The right to request access to your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your personal data
• The right to object to certain types of processing
Requests may be submitted by contacting us at support@amenhay.com.
- Third-Party Services
Our Website may include links or integrations with third-party services such as social media platforms, analytics tools, or payment providers.
These third-party services operate independently and have their own privacy policies. AMEN HAY is not responsible for the privacy practices of external websites or services.
- Changes to This Privacy Policy
AMEN HAY reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated “Last updated” date.
- Contact Information
If you have any questions regarding this Privacy Policy or our data protection practices, please contact us:
AMEN HAY
Republic of Armenia
Email: support@amenhay.com
Phone: +37495590909
Last updated: March 2026